Signals Spa | Ana Paula Rodrigues
1. Our commitment to privacy
At Signals Spa, we respect your privacy and handle your personal data responsibly, discreetly and transparently.
This Privacy Policy explains how we collect, use, retain and protect the information you share with us through our website, our contact and booking forms, and the provision of our services.
Personal data is processed in accordance with applicable Swiss law, in particular the Federal Act on Data Protection (FADP), and, where applicable, the EU General Data Protection Regulation (GDPR).
2. Data controller
The controller responsible for processing personal data is:
Signals Spa | Ana Paula Rodrigues
Responsible person: Ana Paula Rodrigues
Location: Dietikon area, Switzerland
Website: https://signals.spa
Email: info@signals.spa
For any privacy-related question, you can contact us at the email address above.
3. Personal data we collect
Depending on how you interact with us, we may collect:
- First and last name.
- Email address and phone number.
- Information provided in contact or booking requests.
- Service of interest, time preferences and booking history.
- Billing and payment information, where applicable.
- Technical browsing data, such as IP address, device type and cookie information.
- Information voluntarily provided in intake forms, including health conditions, allergies, contraindications and needs relevant to the safety of the session.
Health-related data is considered especially sensitive personal data and receives reinforced protection.
4. Purposes of processing
We use your data to:
- Respond to information requests.
- Manage bookings, changes and cancellations.
- Prepare and personalise the requested services.
- Assess precautions and contraindications relevant to safely providing the services.
- Communicate information related to your bookings.
- Fulfil administrative, accounting and legal obligations.
- Ensure the security and operation of the website.
- Improve our services and browsing experience, where permitted.
- Send promotional communications only where valid authorisation or another applicable legal basis exists.
Data will not be used for purposes incompatible with those for which it was collected.
5. Health data and intake forms
Some experiences may require information about your health to allow a proper assessment of the necessary precautions.
Collection of this information is limited to what is strictly necessary for the session.
Where required by applicable law, we will request your explicit consent before processing health data.
Providing this information does not amount to a medical diagnosis.
Access to this data is limited to people who need it for the authorised purposes.
6. Legal basis for processing
Processing may be based, depending on the situation, on the need to respond to a request, perform a contracted service, comply with a legal obligation, or obtain the consent of the person concerned.
Where consent is required, it will be requested in an informed and specific manner, and may be withdrawn under the applicable legal terms.
7. Sharing data with third parties
Your data may be processed by service providers essential to the operation of Signals Spa, such as website hosting providers, booking systems, email services, communication tools, payment platforms and IT security services.
Sharing is limited to what is necessary and subject to appropriate safeguards.
We do not sell your personal data to third parties.
8. International transfers
Some technology providers may process information outside Switzerland.
Where international transfers of personal data occur, applicable legal requirements will be observed, including the safeguards necessary to protect your data.
Destination countries and applicable safeguards will be identified according to the services actually used.
9. Data retention
Personal data is kept only for as long as necessary to fulfil the purposes for which it was collected, subject to any applicable legal retention obligations.
Intake form information is not retained indefinitely by default. Retention periods must be set according to operational need, the nature of the data and applicable legal requirements.
After the necessary period, data is deleted or anonymised appropriately.
10. Security
We adopt appropriate technical and organisational measures to reduce the risk of unauthorised access, loss, misuse or disclosure of personal data.
Despite these precautions, no digital transmission or storage system can guarantee absolute security.
11. Your rights
Under applicable law, you may request:
- Information about how your data is processed.
- Access to the personal data concerning you.
- Correction of inaccurate information.
- Deletion of data, where legally permitted.
- Withdrawal of consent for processing that depends on it.
- Other rights provided by applicable law, including the delivery or transfer of certain data, where the legal requirements are met.
To exercise these rights, contact us at info@signals.spa.
We may request proportionate information to verify the identity of the requester.
You may also contact the competent Swiss data protection authority, the Federal Data Protection and Information Commissioner (FDPIC).
12. Cookies and similar technologies
The website may use cookies and similar technologies to ensure its operation, remember preferences and, where applicable, analyse how the site is used.
See our Cookie Policy for the relevant purposes and control options.
13. External links
Our website may contain links to external services, including Google Maps, WhatsApp and social media.
The use of these services is subject to the respective providers' privacy policies.
14. Changes to this policy
This Privacy Policy may be updated to reflect legal, technical or operational changes.
The updated version will be made available on this website, together with its date.
15. Contact
To clarify any questions about this policy:
Signals Spa | Ana Paula Rodrigues
Email: info@signals.spa
Website: https://signals.spa
Dietikon, Switzerland.